To all individuals identified by TTEC Services Corporation (“TTEC”) and to whom TTEC and Health Net, LLC (“Health Net”) sent notice on or about December 8, 2021. Their information may have been impacted in the Data Security Incident, defined in this website.
A proposed settlement has been reached in class action lawsuits titled Beasley v. TTEC Services Corp., No. 22-cv-00097-PAB-STV (D. Colo.); Anderson v. TTEC Services Corp., No. 22-cv-00347-PAB-NYW (D. Colo.); Lett v. TTEC Services Corp. et al., No. 3:22-cv-00018-SK (N.D. Cal.); and Barocas v. TTEC Services Corp., No. 2:22-cv-00217-JFM (D. Ariz.) (the “Lawsuits”). The Lawsuits assert claims against Defendants TTEC and Health Net (together, “Defendants”) related to a security incident (the “Data Security Incident”) that occurred between March and September 2021 and about which Defendants notified potentially impacted individuals in December 2021. Defendants deny all of the claims and deny that they did anything wrong.
The settlement offers payments and identity theft protection to all individuals in the United States (1) whose protected health information or personal identifying information was stored, possessed, or controlled by TTEC and (2) who were affected by the TTEC Data Security Incident that occurred in approximately March to September of 2021 (“Settlement Class Members”). Certain of the amounts paid will depend upon how many people submit valid claims, but awards are initially set as follows:
- A Basic Award of $100; and/or
- A California Subclass Award of $100 for California residents; and/or
- 36 months of free identity theft protection, called “Financial Shield” by Aura (aka Pango); and/or
- If you experienced unreimbursed unauthorized or fraudulent charges or Out-of-Pocket Expenses which you believe in good faith were fairly traceable to the Data Security Incident, you may also file a claim for a Reimbursement Award of up to $5,000, as explained below.